I purged my Retention Area but my allocation has not gone down, how can I nuke my entire retention area?

Retention area deletion is handled through a scheduled nightly process, ours starts at roughly 2 AM and proceeds until 4 AM each day. Because retention area calculations are extensive, it is impossible to immediately purge your whole account, even when entire backup sets are involved.

If you wish to delete all files and all retention area items and are on a tight schedule, please open a support request and we will do all we can to assist you immediately.

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